Please ensure that you access the Portal using the link that was emailed to you. If you continue to experience problems then please contact us using the details provided in the email.
Opening hours:
Please supply digital copies (.pdf) if you have them. Otherwise scan or photograph the documents we've asked for and make sure all the important details are clearly legible.
You can upload .pdf files and standard image files: for example, .png, .jpg, .gif, .tif, etc.
If you're having difficulty viewing your policy documents you should install Adobe Reader.
Please supply photographs to support your claim and make sure all the important details are clearly visible.
You can upload .pdf files and standard image files: for example, .png, .jpg, .gif, .tif, etc.